“I would highly recommend Fairway Collections as one that takes action and has shown success in collecting outstanding debts”
– Eleanor M. Couto P.S. Attorney at Law
“I love Fairway Collections attitude of always being willing help.”
- Bonnie Dyer, Heritage Bank
“Fairway Collections always works well with us. I wish all of our clients would use Fairway”.
- Robin Jensen EF Recovery Systems
“Fairway Collections is on the ball, and really great to work with.”
- Kaitlyn Willis, Systems Design
SCOPE OF SERVICES
The philosophy behind our success combines "Positive Collections" with the belief that "time is money." We make time work for you by combining efficiency, professionalism and compassion, with a commitment to client service and consumer relations. Our dedication to this philosophy has allowed us to build lasting quality partnerships with our clients.
Fairway offers a wide variety of effective state-of-the-art accounts receivable management tools, including Credit Reporting, Pre-Collection and Consulting/Training, in addition to our extensive collection programs. Our systems are tailored to meet the ongoing challenge of collecting at all stages of delinquent consumer accounts.
Healthcare:
Insurance billing and follow-up
EBO (Extended Business Office Services)
Self-Pay Collections
Education:
Loans
Tuition
Fines and Fees
Property Management:
Commercial Leases
Home Owner Associations
Individual properties
Government / Utiltities:
Taxes
Parking Violations
Fines and Fees
Utility Bills
Credit Unions / Financial Institutions
Checking and Savings
Loans
Credit Cards
Mortgages
Outsource Programs and Services
We provide customized outsource programs and other Extended Business Office (EBO) functions designed to meet your specific needs. These programs were developed to assist our clients in making their in-house efforts less expensive, less time-consuming, and more effective.
Credit Bureau Reporting
At your option and when allowed by law, we will list your consumer accounts with the Credit Reporting Agencies (Equifax, TransUnion) when placed for bad debt contingency collection.
Small Balance Account Programs
Fairway will work with your organization to determine the appropriate parameters that will define small balance levels, and create customized calling campaigns specifically for you.
Legal Collections
Fairway will manage the legal process and make sure that our attorney has all the necessary information to proceed with legal action. Fairway will also perform asset searches and investigations for other vital information to help our clients decide on whether to pursue particular accounts through the court system, as well as to execute on judgments.
Primary, Secondary, & Tertiary Bad Debt Collections
We can create and customize unique approaches to collecting your receivables at any stage.
Collection Approach
The philosophy behind our collection programs combines positive collections with the belief is that "time is money". We can make time work for you by combining efficiency, professionalism, and persistence, with a commitment to client service and consumer relations. Our dedication to this philosophy has allowed us to continue to build lasting quality partnerships with our clients.
Collection Letters
Fairway’s written communications are designed to meet all requirements of both Federal and State regulations.
Telephone Contacts
Fairway's "Positive Collections" approach - unique in the collection industry - is a non-confrontational, cooperative approach that never threatens or abuses a consumer. All Fairway employees have committed themselves to the ACA Collector's Pledge.
We focus our goals
on individual client-driven
needs; the result is long term,
mutually profitable quality
partnerships with
our clients.
Collector’s Pledge
I believe every person has worth as an individual.
I believe every person should be treated with dignity and respect.
I will make it my responsibility to help consumers find ways to pay their debts.
I will be professional and ethical.
I will commit to honoring this pledge.
This approach conveys to each consumer that we want to work with them to solve the problem as quickly as possible in a spirit of cooperation.
Additionally, this approach enables our collectors to respond to objections to paying the bill.
That is the Fairway difference.