Building Long-Term Client Partnerships
OUR MISSION IS SIMPLE:
Deliver a highly user-friendly relationship you can trust, developed through a firm commitment to excellence.
Our pledge is to work shoulder-to-shoulder with each and every client
to build the relationship you want.
While all quality agencies have essentially the same technological capabilities - these are only tools. Fairway is distinguished from other agencies by the level of commitment to our clients throughout every level of our organization. How does this benefit our clients?
Fairway Collections LLC was founded over 70 years ago in Centralia, Washington. Emphasis has always been on providing superior client service while using a positive, "compassionate" collection approach with consumers and the ACA Code of Conduct.
SCOPE OF SERVICES
The philosophy behind our success combines "Positive Collections" with the belief that "time is money." Our dedication to this philosophy and our commitment to client service and consumer relations has allowed us to build lasting quality partnerships with our clients.
By focusing our benchmarks and quality assurance goals on individual client-driven needs, we maintain long term, mutually profitable quality partnerships with our client. Serving our clients defines who we are as an organization - and we can never be satisfied with the status-quo.
From our state-of-the-art collection management system, data processing capabilities, to our multi-tiered approach to security, the controls and flexibility of our collection systems maximize our ability to create and maintain a customized collection package designed to meet your specific ongoing needs and requirements.
The superior level of service we deliver throughout every facet of our organization defines who we are as an organization. We are confident that you will find our cooperation, ethics and effectiveness unmatched in the collection industry. That is the Fairway difference.
FAIRWAY GIVES BACK
Who are we as an organization? What kind of people would you be working with?
Our clients will tell you that we never stop striving to make their jobs easier, through excellent communications, cooperation, and effectiveness. That kind of business relationship requires people who are defined by sincere appreciation, respect, and the desire to do good work; both inside and outside of our office.
The character of our team might best be exemplified by the following list of charities that Fairway management and staff contribute to, or work with, both through Fairway and in their personal lives. When we say Fairway Gives Back, it means that we are a team that wants to make a real difference in peoples' lives, and leave the world a little bit better place wherever we can:
The Fairway family contributes to and/or participates in the following charities:
Samaritan's Purse • Luggage of Love • Community Home Health & Hospice • Three Rivers Christian School • Salvation Army • Napavine Lions
Early Edition Rotary-Longview • Lewis County Fire District #13
“I love Fairway Collections attitude of always being willing help.”
- Bonnie Dyer, Heritage Bank
“Fairway Collections always works well with us. I wish all of our clients would use Fairway”.
- Robin Jensen EF Recovery Systems
“Fairway Collections is on the ball, and really great to work with.”
- Kaitlyn Willis, Systems Design
“I would highly recommend Fairway Collections as one that takes action and has shown success in collecting outstanding debts”
– Eleanor M. Couto P.S. Attorney at Law
The user-friendly level of cooperation we provide to our clients, and the quality of our staff, and the level of service we deliver throughout every level of our organization defines who we are. Our commitment to providing a total service package to you, and the quality of that effort sets us apart from most agencies. A true quality partnership encompasses far more than just "collections."
That is what defines who we are as an organization -
That is the Fairway difference.
Fairway is distinguished from other agencies by the level of commitment to our clients throughout every level of our organization. Our approach to client service is to provide you with a "Total Service Package" built around your definition of the ideal agency relationship. We will work continuously with you to refine and enhance every aspect of our relationship, including outstanding communications and reporting. Our goal is to be the most “user-friendly” agency you have ever worked with. We are confident that you will find our cooperation, ethics, and effectiveness unmatched in the collection industry.